Tenant FAQs

Tenants can conveniently make their rent payments through our secure Tenant Portal. We accept a variety of payment methods for your convenience.

For any maintenance issues, please submit a request via the Tenant Portal. We have a dedicated team available to handle these requests promptly.

If you wish to renew your lease, you can download the lease renewal form from our Tenant Resources section. Once completed, you can upload the document through the Tenant Portal.

Tenants are expected to keep the property clean, report any damages or necessary repairs, and pay the rent on time. More details on tenant responsibilities can be found in the Tenant Resources section.

If you need to break your lease, we recommend contacting our team through the Tenant Portal to discuss your situation. We are committed to working with our tenants to find the best possible solutions.

The pet policy varies from property to property. Please refer to your lease agreement for specifics about the pet policy for your rental unit.

Any alterations to the property require prior approval from the Land and Shore Property Management Company. If you wish to request changes, please submit it through the Tenant Portal, and our team will review it accordingly.